The very best of digital commerce developed in 5 competence centers

E-commerce & Omnichannel

Launch your eCommerce platform worlwide with a strong Go-to-Market approach
Manage the Omnichannel processes cross your organization (Click & Collect, Web-to-Store, Store-to-Web, PIM, RCU, Payment...)
Generate incremental growth and increase your profitability by launching a Marketplace
Increase your online business performance through a business consulting approach

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Increase your sells through a Store-to-Web clienteling App, which enables you to do In-Store complementary sales
Manage the daily operational execution of In-Store and omnichannel’s customer experience (Click & collect, eReservation, in store returns management, ship from store…)
Conduct customer acquisition campaigns and drive In-Store customer relation (loyalty programs, enrichment and update of customer data)
Develop new digitalized store concepts (Stores or Pop-up stores)

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Offer your customers a complementary brand experience to your ecommerce website through a rich native mobile application
Animate your customer community through a mobile loyalty program, gamification apps or editorial content
Transform your customer’s journey into a seamless experience through omnichannel payment functionality (One click, cashless payment, NFC ...)
Design dedicated Business Apps that bring productivity in the daily work of your team, your customers and your partners
Imagine unique customer experiences by integrating connected objects

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Make the first step to a Customer Centric approach by building a unique client repository for your entire organization
Manage efficiently your omnichannel customer service, in France or worldwide
Help unify the customer relation processes on all customer/brand ’s contact points like call centers, stores or social networks (return management, refunds, exchange, store delivery, eReservation)
Make your sales team work more efficiently through a Sales Force Automation solution
Enjoy the possibility to analyse, optimize and plan your activity thanks to your data.

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Deliver more of what your customers expect by offering a personnalized digital experience
Provide a relevant content to your audience by taking into account the context of how your customers interacted with your brand
Interact with your customers through a conversational approach
Manage automated and targeted marketing campaign on all the brand touchpoint
Engage your customer with dedicated campaigns and engagement plans

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