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Push forward Picard's online sales through technical evolution

The project

The famous snowflake brand Picard has build is customer relationship on its products quality requirements and a strong brand image.

Intuitive, fluid and convenient, the new Picard's website offers an unprecedented customer experience that fits with the brand identity. Itelios assisted Picard on the technical and functional evolution of the platform and the CRM. We used CRM Dynamics to optimized the order taking and to manage the omnichannel customer service.